- OperatorBlue Media N.V.
- Established26 February 2018
- Software Providers18 providers including RTG, Betsoft, Rival
- Deposit MethodsCards, PayPal, Neosurf, 13 cryptocurrencies
How to get in touch
For assistance, send a message to support@twoupcasino.click. Email is the available contact method for support enquiries. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. Do not include your password or other sensitive security information in your message.
You can contact support about common questions and requests, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and other payment-related enquiries
- Questions about bonus terms and general promotional information
- Technical problems, errors or difficulties using the website
- Responsible gambling requests, including help with account controls or taking a break
What to include in your email
To help support understand your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred. If the issue is technical or relates to a payment or website message, screenshots may also be useful. Please check that screenshots do not show passwords, full payment details or other information that should remain private.
Support will review your message and respond as soon as reasonably possible. Replies are usually sent within 24 hours, although the time may vary depending on the nature of the enquiry and the information required. If you are contacting support about responsible gambling, clearly explain what assistance you are requesting so your message can be handled appropriately.
