- OperatorBlue Media N.V.
- Established26 February 2018
- Software Providers18 providers including RTG, Betsoft, Rival
- Deposit MethodsCards, PayPal, Neosurf, 13 cryptocurrencies
Withdrawal methods, minimums and transaction caps
Two Up Casino keeps the withdrawal methods fairly focused: Visa, Mastercard and Wire Transfer. Each method starts at $100, and each has a maximum of $2,000 per transaction. The weekly withdrawal limit is separate, so splitting one amount into several requests does not remove that weekly ceiling.
| Method | Minimum | Maximum per transaction | Important condition |
|---|---|---|---|
| Visa | $100 | $2,000 | The card must have been used to fund the account |
| Mastercard | $100 | $2,000 | The card must have been used to fund the account |
| Wire Transfer | $100 | $2,000 | Used when a card withdrawal is not available |
A simple example makes the limits easier to picture. A $1,000 request sits within the per-transaction maximum, and it leaves $1,000 of the $2,000 weekly limit available. A request for $2,000 reaches the transaction maximum and, assuming it is your only request for the week, also uses the weekly limit.
There is no win limit. The withdrawal rules instead control the size and timing of payments. That distinction matters if you are planning how much to request at once.
Choose the payment route that fits your account
Check whether your Visa or Mastercard was used for a deposit. If it was not, prepare to use Wire Transfer instead.
How to make a withdrawal request step by step
The process is easiest when you get the identity checks and payment details ready first. You cannot request a withdrawal until all required documents have been approved, so this is the part worth handling before you need the money.
- Complete your account checks
Submit the required KYC documents and wait for approval. KYC approval can take up to 3 business days and is performed once for new players.
- Start the withdrawal after approval
After Login, begin a withdrawal request using one of the available methods: Visa, Mastercard or Wire Transfer.
- Select the right card or wire route
Use a Visa or Mastercard only when that card was used to fund the account. Otherwise, choose wire transfer and provide the requested bank details.
- Enter the amount
Keep the request between the $100 minimum and $2,000 maximum for the selected transaction. Also consider how much of the $2,000 AUD weekly limit you have already requested.
- Submit and allow processing time
Send the request once the details are correct. Withdrawal processing takes 3-7 business days.
Make the first request easier
Have your identity document, address document and payment details together before you submit. It saves a bit of back-and-forth, honestly, which is the part most people would rather avoid.
If your balance includes a Welcome Bonus or Free Spins, allow for any applicable wagering requirement before treating those funds as ready for withdrawal. The account balance and the amount available to request may not be the same while playthrough is still active.
KYC documents you need before funds can be released
Identity approval is required before you can request a payout. Two Up Casino completes this KYC approval once for new players, and the approval stage can take up to 3 business days.
- A colour copy of your ID, showing the front and back.
- A colour copy of the credit card used for funding, showing the first 6 and last 4 digits, expiry date, cardholder name and signature. The remaining card details may be covered.
- A utility bill or official document showing your current physical address and full name, dated within 3 months.
- BTC wallet details or bank wire details.
- A voided cheque or online banking statement, if requested.
The card copy is designed to show the details needed for verification without requiring every number on the card to be visible. For a wire transfer, make sure the bank information supplied matches the account details used for the request.
The casino also contacts players by phone after the first successful deposit to verify account details. Keeping your phone available at that point can help complete the account check before you need to withdraw.
Processing times, weekly limits and split payments
The stated withdrawal processing time is 3-7 business days. KYC approval is a separate step and can take up to 3 business days for new players, so completing the document check early is sensible if you expect to request a payout.
The weekly withdrawal limit is $2,000 AUD. This limit sits alongside the $2,000 maximum for each Visa, Mastercard or Wire Transfer request. In practical terms, several smaller requests still count towards the same weekly total.
Two Up Casino reserves the right to combine multiple withdrawal requests into fewer transactions up to the weekly maximum. It also reserves the right to pay winnings in instalments based on player class. So the number of requests you submit does not necessarily equal the number of payments you receive.
| Rule | Amount or timing | How to use it |
|---|---|---|
| Minimum withdrawal | $100 | Keep each request at or above this amount |
| Maximum per transaction | $2,000 | A single Visa, Mastercard or wire request cannot exceed this amount |
| Weekly withdrawal limit | $2,000 AUD | All requests during the week count towards this total |
| Processing time | 3-7 business days | Allow this period for the withdrawal to be processed |
Card eligibility, wire details and withdrawal fees
Visa and Mastercard withdrawals are available only when the same card was used to fund the account. If that card-funding condition is not met, wire transfer is used instead. This is why keeping the relevant payment details handy can make the request more straightforward.
Two Up Casino does not charge withdrawal fees. A bank processor may still apply its own fee, so the amount that reaches your account can be affected by the processing bank even when the casino itself adds no withdrawal charge.
Two Up Casino supports USD and EUR account currencies. You choose the account currency during registration and cannot change it afterwards. For players using Two Up Australia, it is worth checking the currency shown on the account before deciding how much to request.
Keep the payment trail consistent
Use the card that funded the account for a card withdrawal. If you are using a wire transfer, have the requested bank wire details ready alongside your KYC documents.
VIP withdrawal limits and personal account support
Players are assigned a class based on depositing or gaming activity. VIP players may request a higher weekly withdrawal limit through their personal Account Manager, giving eligible players a route to discuss amounts above the standard $2,000 AUD weekly limit.
Loyalty and VIP players can also receive faster withdrawals. The Account Manager is the main contact for these arrangements, including a review of higher weekly limits.
The same Account Manager can help set a deposit limit. A 24-hour notice is required for a deposit limit change, and changes are implemented within 24 hours. That is a useful control if you want your entertainment budget set before you play.
- Ask the Account Manager about a higher weekly withdrawal limit if you qualify as a VIP player.
- Remember that player class can affect how winnings are paid, including the possibility of instalments.
- Use the deposit limit tool through the Account Manager when you want a clear spending boundary.
- Treat casino play as entertainment and only use money you can afford to lose.
Ready to organise your payout?
Finish the identity checks, choose the correct payment method and keep the transaction and weekly limits in view before you submit.
Withdrawal: your questions
Which withdrawal methods does Two Up Casino support?
Withdrawals are available through Visa, Mastercard and Wire Transfer. Visa and Mastercard can be used only when the relevant card was used to fund the account.
What is the minimum withdrawal amount?
The minimum withdrawal is $100 for Visa, Mastercard and Wire Transfer.
What is the maximum I can withdraw?
The maximum is $2,000 per transaction, with a $2,000 AUD weekly withdrawal limit. VIP players may request a higher weekly limit through their Account Manager.
How long do Two Up Casino withdrawals take?
Withdrawal processing takes 3-7 business days. KYC approval for new players can take up to 3 business days and must be completed before a withdrawal request can be made.
Which documents are needed for a withdrawal?
You need a colour copy of your ID, a suitable copy of the funding card, and a utility bill or official address document dated within 3 months. BTC wallet or bank wire details are also required, while a voided cheque or online banking statement may be requested.
Can I withdraw to my Visa or Mastercard?
Yes, when that card was used to fund your account. When the card was not used for funding, wire transfer is used instead.
Does Two Up Casino charge withdrawal fees?
Two Up Casino does not charge withdrawal fees. Bank processor fees may still apply.
What win limit applies to withdrawals?
There is no win limit. Payment timing, transaction size and the weekly withdrawal limit still apply.
