Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile device or other internet-connected device when you visit a website. They allow a website to recognise a device or remember information about a visit. Some cookies are stored only while your browser is open, while others remain on your device for a longer period or until they are deleted.

Two Up Casino may use cookies, pixels, tags, software development kits and related technologies. These technologies can help the website function, remember your preferences, understand how visitors use different pages and support the security of online accounts. They may also be used to help measure the effectiveness of website content or communications.

The information collected through cookies may include device type, browser type, operating system, approximate location, language settings, pages viewed, links selected, session times and general interaction information. Cookie information is generally used together with other information held by the website where this is necessary for the relevant purpose. The website does not treat cookies as a replacement for the safeguards that apply to account, identity, age or payment information.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be associated with an account, device or other information that can identify a person. Where this occurs, the information will be handled in line with the applicable Privacy Policy and legal requirements.

Types of cookies that may be used

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, secure areas, account sessions, login processes, fraud prevention, security controls, consent settings and the delivery of requested services. If these cookies are disabled, some parts of the website may not operate correctly. Because they are necessary for the website to provide a service you request, they may not be removable through every preference tool.

Functionality cookies

Functionality cookies allow the website to remember choices you make, such as language, display preferences or other settings. They can make your experience more convenient by reducing the need to enter the same information repeatedly. If you refuse these cookies, certain preferences may not be saved between visits, although you should generally still be able to use essential website features.

Analytics and performance cookies

Analytics cookies may help Two Up Casino understand how visitors use the website. They can provide information about page visits, navigation, loading performance, technical errors and the general popularity of website features. This information may be reviewed in an aggregated or statistical form to improve usability, content, stability and performance. Analytics data is not intended to determine whether a person should gamble or to replace account checks.

Security and prevention cookies

Security-related technologies may help identify unusual activity, protect the website, reduce automated abuse and support the prevention of fraud or other misuse. These technologies may assess information about a device, session or connection. They are used as part of broader security processes and do not guarantee that every security threat can be prevented.

Advertising or measurement cookies

Where permitted and used, advertising or measurement technologies may help assess marketing activity, limit repeated content or understand how visitors arrive at the website. These technologies may be provided by Two Up Casino or by selected third parties. Any use is subject to applicable law, available consent choices and the relevant privacy information.

How cookies are used

Cookies may be used for several operational and informational purposes. The exact cookies and technologies active on the website can change as services, security measures and website features are updated. Common purposes include:

• Keeping the website available and helping pages load correctly.
• Maintaining a secure session when you sign in or use an account feature.
• Remembering settings and preferences that you have selected.
• Supporting age, identity, account and security processes where applicable.
• Detecting suspicious activity, automated traffic, fraud attempts or other misuse.
• Understanding website performance, visitor journeys and technical problems.
• Improving website design, content, navigation and accessibility.
• Measuring the performance of communications, campaigns or promotional content where permitted.
• Recording and applying your cookie or privacy preferences.
• Helping provide information about responsible gambling tools and account features in an appropriate way.

The use of cookies does not change your responsibility to use gambling services lawfully and responsibly. Cookies are not used to encourage unlawful access, bypass account restrictions, avoid self-exclusion or circumvent safer gambling controls. Where a restriction or exclusion applies, changing browser settings or deleting cookies will not remove that restriction.

Some website functions may rely on information held in a browser session. Removing or blocking cookies may sign you out, reset preferences, affect saved settings or require information to be entered again. It may also prevent certain functions from working as intended.

Your choices and third-party technologies

Where required by applicable law, you may be shown a cookie banner, preference centre or similar tool when you first visit the website. This tool may allow you to accept optional cookies, reject them or select categories of cookies. Your choices may be saved in a preference cookie so that the website can remember them. You can usually return to the preference tool through the website or use your browser settings to change your choices.

Most browsers allow you to view, block, restrict or delete cookies. Browser controls vary, so you should review the help or privacy settings for your particular browser and device. You can also configure a browser to notify you when a cookie is being placed. Blocking all cookies may affect website functionality, including secure account features. Deleting cookies does not necessarily delete information already collected or stored elsewhere.

Some cookies may be placed by third-party service providers that help operate, secure, analyse or improve the website. These providers may process information in accordance with their own privacy notices and contractual obligations. Two Up Casino does not control every technology used by an external provider, and the availability of third-party cookies may change without notice. You should review the relevant third party's information where you want to understand its practices.

A browser's private or incognito mode may reduce the amount of information stored on your device, but it does not make you anonymous or prevent all website, network or service-provider records. Similarly, cookie controls do not necessarily affect other technologies used for security, account management or analytics. You should use the available privacy controls on your device and browser in combination with the website's cookie settings.

If you use more than one browser or device, your preferences may need to be set separately on each one. Cookie preferences may also be reset if you clear browser data, change devices or the website updates its consent system.

Privacy, retention and policy updates

Information collected through cookies may be retained for different periods depending on its purpose. Session cookies normally expire when a browsing session ends, while persistent cookies may remain until they expire or are deleted. Information used for security, compliance, account administration or service improvement may be kept for longer where this is reasonably required, permitted by law or necessary to resolve a dispute.

The Two Up Casino Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and protected. It may also explain available privacy rights and how you can make a privacy-related request. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the document that applies to the specific issue will be considered together with applicable law.

This Cookies Policy may be reviewed and updated from time to time to reflect changes to the website, technologies, service providers, legal requirements or privacy practices. The current version will be made available on the website. You should check this page periodically, particularly if you change your cookie preferences or continue using the website after an update.

If you have a question about cookies, privacy or your preferences, use the available support or privacy contact channel provided on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless you have been instructed to do so. By continuing to use the website, you acknowledge that cookies and similar technologies may be used in accordance with this policy and your selected preferences.